Frequently asked questions
Do I need prior analytics experience?
No. Our beginner courses start from first principles and introduce key concepts like events, sessions, funnels, and cohorts at a gentle pace.
Which tools will I learn?
We focus on GA4, SQL, spreadsheet modeling, A/B testing platforms, and lightweight BI—always emphasizing transferable concepts over tool trivia.
How much time should I budget per week?
Plan 3–5 hours weekly for lectures, labs, and reflection. You can increase pace for advanced modules if you prefer.
Do you offer certificates?
Yes. You’ll receive a certificate for each course you complete, plus a portfolio checklist to showcase outcomes with your projects.
What is your refund policy?
If a course doesn’t fit your needs, contact us within 14 days of purchase and before completing over 30% of lessons for a full refund.
Do courses include live support?
Yes. Weekly live clinics are included. Bring your questions, and we’ll work through them kindly and concretely.
Can teams enroll together?
Absolutely. We provide team bundles, progress dashboards, and private Q&A sessions tailored to your goals.
Is my data safe?
We follow privacy by design, collect minimal data, and never sell personal information. See our Privacy Policy.